Customer Success Specialist
- Coordinated online promotions with vendors to make over $30K in revenue.
- Perform QA of online discount promotions and newly added vendor pages.
- Ensured restaurant findability by managing cuisine, dietary restriction, and meal type tags for restaurants and each food item listed on site.
- Created upsell opportunities for restaurant pages by giving customers on-page product recommendations.
- Provided customer support for customers, corporate clients, and vendors.