Customer Success Specialist

  • Coordinated online promotions with vendors to make over $30K in revenue.
  • Perform QA of online discount promotions and newly added vendor pages.
  • Ensured restaurant findability by managing cuisine, dietary restriction, and meal type tags for restaurants and each food item listed on site.
  • Created upsell opportunities for restaurant pages by giving customers on-page product recommendations.
  • Provided customer support for customers, corporate clients, and vendors.