Sunga Joshua

Joshua Sunga

eCommerce & Marketing

Name:Sunga Joshua
Date of birth:
Address:Vancouver, British Columbia, Canada
A capable and detail-oriented project manager able to handle multiple deliverables with tight deadlines, I am an eCommerce and digital professional with three years of experience in both start-up and corporate environments.

Professionally, I am most satisfied when I give customers what they want. I want to give customers an experience that is consistent, quick and easy. Thank you for visiting my website. Please don't hesitate to reach out and say hi!



1. Associate Certificate in Marketing Communications

British Columbia Institute of Technology
Vancouver BC
  • Essentials of Marketing
  • Digital Marketing
  • Social Media Marketing
  • Marketing Communications Essentials
  • Public Relations
  • Promotional Strategies

2. Certificate in Digital Marketing

RED Academy
Vancouver BC
  • SEO, Google Analytics, Google AdWords, Hootsuite, Facebook Advertising.
  • Worked with a team to audit the digital marketing strategy of RBC GranFondo Whistler and made recommendations regarding the event’s digital advertising strategy and SEO.

3. Bachelor of Arts, Political Science

University of British Columbia
Vancouver BC
  • NUS-UBC Exchange Award, 2013
  • One World International Scholarship, 2012
  • UBC President’s Entrance Scholarship, 2008



1. Team Lead & eCommerce Business Coordinator

Best Buy Canada
Burnaby BC
  • Increased Q1 revenue by $400K by setting up a discount coupon for use sitewide to meet budget goals.
  • Improved processes by leading weekly team meetings to discuss improvements and backlog.
  • Created training guide for new hires by reviewing responsibilities to facilitate quick onboarding.
  • Led project & digital merchandising execution of Black Friday, Cyber Monday and Boxing Day events by coordinating with multiple stakeholders, managed schedules to deliver a seamless online experience.
  • Optimize internal search engine based on data from Adobe Analytics to ensure product findability.
  • Wrote customer facing copy for online promotions consistent with digital brand guidelines.
  • Led and coordinated the digital merchandising team consisting of five members.

2. Senior eCommerce Business Administrator

Best Buy Canada
Burnaby BC
  • Drove QA of promotions resulting in no issues for Black Friday, Cyber Monday and Boxing Day.
  • Coordinated with vendor for email marketing for the Gaming category.
  • Worked with stakeholders to improve website update processes for the Wireless category.

3. Customer Success Specialist

Vancouver BC
  • Coordinated online promotions with vendors to make over $30K in revenue.
  • Perform QA of online discount promotions and newly added vendor pages.
  • Ensured restaurant findability by managing cuisine, dietary restriction, and meal type tags for restaurants and each food item listed on site.
  • Created upsell opportunities for restaurant pages by giving customers on-page product recommendations.
  • Provided customer support for customers, corporate clients, and vendors.

4. Internship Program Director

AIESEC Mongolia
Ulaanbaatar, Mongolia
  • Delivered sales, HR management, and recruitment training to 50+ volunteer student members.
  • Created information wikis on exchange, recruitment, and placement management of interns.
  • Promoted and sold Global Internship Program to local schools and businesses.
  • Recruited and placed five foreign graduates from the Philippines, Indonesia, Mexico, and China on internship placements with local businesses and schools.
  • Managed recruitment promotional events, including info sessions on-campus and programming for a major recruitment event which attracted 70 attendees.
  • Managed the recruitment and placement of six students on volunteer internships in India, Tunisia, Taiwan, and Poland.